Movie downloads

See what is downloading and fix what gets stuck. Only the owner and admins see this screen.

When HolyArrs chooses a release, it sends it to a Downloader (qBittorrent or SABnzbd, for example) and watches it until the file is in your Library.

Watch your downloads

1. Open Downloads in the menu.
2. Pick a tab to filter the rows.

You should see each movie with its release, progress, speed, time left and Downloader. Rows update by themselves.

Tab	Means
Queued	Starts when the Downloader has room.
Paused	Paused in the Downloader, or the row says “The Downloader can’t use the files” (most often a share that mounted late). Once the share is there, use Check again on the row, or recheck it in the Downloader. After about 3 days the health check turns red.
Downloading	Taking in data, or stalled while it keeps trying.
Checking	Checking its data on disk, or moving to a new folder.
Importing	Done. Being checked and moved into your Library.
Failed	Failed, removed outside HolyArrs, or the files did not match.
Review	HolyArrs could not finish and needs you to choose.
Problems	Failed and Review rows together.

A download with no progress for 6 h counts as stalled. After 24 h without progress HolyArrs tries the next release.

Tip

A first download can sit in Queued or Downloading for a while. That is the Downloader at work, and HolyArrs keeps watching.

Mark a download failed

1. Open the row’s menu and pick Mark failed.
2. Confirm.

HolyArrs turns the release down, removes it and its files from the Downloader, and searches for the next release. If nothing passes the Pick rules, the movie moves to Review.

Remove a download

1. Open the row’s menu and pick Remove.

2. Set the options:

   Option	Does	Starts
   Also delete files	The Downloader deletes what it fetched.	On
   Add its Release to Turned down	HolyArrs never picks it again for this movie.	Off
   Search again	Looks for the next release at once. Needs Turned down on; without it the movie waits for the next feed check.	On

3. Press Remove.

You should see the row leave the list.

Settle a movie in Review

A movie lands in Review when HolyArrs cannot go on alone: it ran out of releases, an import hit a conflict, or a download was removed outside HolyArrs with replacing turned off. The row says why. Open it and pick one:

Choice	What happens
Search again	Searches every Source now. If nothing passes, the movie stays with the new reason.
Choose a release by hand	Opens the movie’s release list. See Search for movies.
Try another Version	Opens the movie’s Versions so other Pick rules apply, for example 720p when no 1080p exists. Says Add another Version when the movie has only one.
Add to Turned down	Turns down the last release, then searches again.
Stop looking	Turns Keep up to date off for that Version. Files on disk stay.

When the import is unsure of the edition, you set it here. See Movie editions.

If it does not work

A row is paused and says the Downloader can’t use the files. Cause: a share mounted after the Downloader started. Fix: once the share is back, press Check again on the row. After about 3 days the health check turns red.

Downloads never start. Fix: test the Downloader on Settings > Downloaders, then open the status page, for example http://your-server:6262/health.

The same bad release keeps coming back. Fix: remove it with Add its Release to Turned down on.

Settings

Settings reference: Settings > Downloaders

Setting	What it does	Default	Change it when
Stalled after (hours)	When a row counts as stalled, 1 to 168. Queued or paused time does not count.	6	Slow, rare releases get flagged too early.
Try the next Release after (hours)	When a stalled download gives way to the next release, counted from the last progress. At least the stalled time, at most 720.	24	You prefer to wait longer for rare releases.
Remove failed downloads from the Downloader	Removes failed downloads and their files.	On	You want to inspect failed downloads.
Fail downloads that hold programs or fakes	Fails a torrent as soon as its file list shows a program or a fake.	On	Rarely.
Replace downloads removed outside HolyArrs	Off sends those movies to Review.	On	You remove downloads by hand on purpose.
Try the next Downloader	When one Downloader fails, the next of the same kind takes the release.	On	You want one Downloader only.
Seconds between sends to one Downloader	Spacing between sends, 0 to 60.	2	A Downloader struggles with bursts.
When you remove a download	Where the Remove box starts: Delete its files, Turn down its Release, Search again.	On, Off, On	Your usual choice differs.

Related

• Search for movies
• Show downloads
• Organise movies